You have a right to be informed about services, treatment, options and costs for your child's treatment in a clear and open way.
You have a right to be included in decisions and choices about your child's care.
You have a right to privacy and confidentiality of your child's personal information.
You have a right to comment on your child/ren's care and to have your concerns about their treatment addressed.
Your child/ren have a right to healthcare.
Your child/ren have a right to safe and high-quality care.
Your child/ren have a right to respect.
For more information on the Charter, ask for a flyer on the Australian Charter of Healthcare Rights, or visit www.safetyandquality.gov.au
p:(07) 4942 5111
a: 6 Discovery Lane, Mackay QLD 4740
Monday 9:00am to 5:00pm
Wednesday 3:00pm to 7:00pm
Thursday 9:00am to 3:00pm
Friday 3:00pm to 6:00pm
Saturday 9:00am to 12:00pm
(times subject to change)
Lip and Tongue Tie Forms: